Terms of service

Terms of Service

OVERVIEW

This website is operated by Trovixo.

Throughout the site, the terms “we”, “us”, and “our” refer to Trovixo.

Trovixo provides this website, products, information, tools, and services to you subject to the following Terms of Service.

By visiting our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these terms, you should not use our website or services.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally permitted to enter into purchases and agreements in your jurisdiction.

You may not use our products or services for unlawful purposes or violate any applicable laws.

2. PRODUCTS

We make reasonable efforts to display product descriptions, images, colors, pricing, and other information accurately.

However, the appearance of products may vary depending on your device, screen, lighting, and other factors.

We reserve the right to modify product descriptions, pricing, availability, or discontinue products without prior notice.

3. ORDERS

Submitting an order constitutes an offer to purchase.

We reserve the right to accept, decline, modify, or cancel an order when reasonably necessary, including in cases involving pricing errors, suspected fraud, product unavailability, or payment issues.

If an order is cancelled after payment, any applicable refund will be issued to the original payment method.

4. PRICES AND PAYMENT

Prices are displayed in the currency shown on the store.

Prices, promotions, and discounts may change without notice.

Applicable shipping costs, taxes, duties, and other charges, if any, will be shown or calculated during checkout where possible.

Payment is processed through Shopify and supported third-party payment providers.

5. SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed.

Trovixo is not responsible for delays caused by shipping carriers, customs processing, weather, incorrect customer information, or circumstances outside our reasonable control.

For more information, see our Shipping Policy.

6. RETURNS AND REFUNDS

Returns and refunds are handled according to our Refund Policy.

Our current policy allows eligible returns to be requested within 30 days after receiving the item.

7. ACCURACY OF INFORMATION

We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.

8. THIRD-PARTY SERVICES

Certain features, payment methods, or services may be provided by third parties.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

9. SHOPIFY

Our online store is powered by Shopify.

Purchases made through this store are transactions between you and Trovixo.

Shopify provides the ecommerce infrastructure used to operate the store but is not the seller of Trovixo products.

10. INTELLECTUAL PROPERTY

Unless otherwise stated, the content, branding, text, graphics, design, and other materials used on this website are owned by or licensed to Trovixo or their respective rights holders.

You may not reproduce, distribute, or commercially exploit our website content without permission.

11. PROHIBITED USES

You may not use this website:

- for unlawful purposes;
- to violate applicable laws;
- to infringe intellectual property rights;
- to transmit malicious code;
- to attempt unauthorized access to systems or accounts;
- to interfere with the operation or security of the store;
- to submit false or misleading information.

12. DISCLAIMER

Products and services are provided subject to applicable law.

We do not guarantee that access to the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection law.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Trovixo will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or products purchased through it.

This limitation does not apply where liability cannot legally be excluded.

14. PRIVACY

Personal information is handled in accordance with our Privacy Policy.

Privacy Policy:
https://trovixo.store/policies/privacy-policy

15. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The current version will always be available on this page.

16. GOVERNING LAW

These Terms are governed by the laws applicable to the jurisdiction in which Trovixo operates, subject to any mandatory consumer protection laws that apply to the customer.

17. CONTACT

Questions about these Terms should be sent to:

Trovixo
Email: rafiqsultanov57@gmail.com
Address: Rua Tenente Jurandir Alencar, Fortaleza, CE 60840-000, Brazil