Shipping policy

Shipping Policy

Trovixo ships eligible orders to customers in supported destinations.

Shipping costs, including any available free-shipping eligibility, are displayed at checkout before payment.

Delivery times shown on our store are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier availability, weather conditions, customs processing, peak-season demand, and other circumstances outside our control.

Order Processing

Orders are processed after payment has been successfully completed.

Once your order has shipped, tracking information will be provided when available.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible at:

rafiqsultanov57@gmail.com

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delays

Trovixo is not responsible for carrier delays, customs delays, weather disruptions, or other circumstances outside our reasonable control.

Lost or Damaged Orders

If your order arrives damaged, incorrect, or appears to be lost in transit, contact us at:

rafiqsultanov57@gmail.com

We will review the situation and assist you with the available resolution.

Contact

For questions about shipping or your order:

rafiqsultanov57@gmail.com