Refund policy

30-Day Return Policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it, unused, and in its original packaging. You will also need your receipt or proof of purchase.

To request a return, contact us at rafiqsultanov57@gmail.com before sending any item back.

If your return is accepted, we will provide instructions on where and how to send your package. Items sent back without first requesting a return may not be accepted.

Return shipping costs may be the responsibility of the customer unless the item arrived damaged, defective, incorrect, or otherwise required by applicable law.

You can contact us with any return questions at:
rafiqsultanov57@gmail.com

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and provide an appropriate solution.

Non-Returnable Items

Certain items may not be eligible for return where required by their nature or by applicable law.

Please contact us if you are unsure whether your item is eligible for return.

Exchanges

The fastest way to exchange an item is to request a return for the original item and, once the return is accepted, place a new order.

Refunds

We will notify you after we receive and inspect your return.

If your refund is approved, it will be issued to your original payment method.

Please allow up to 10 business days after approval for the refund to be processed. Your bank or payment provider may require additional time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved, contact us at:
rafiqsultanov57@gmail.com